In Control Hub call troubleshooting, exceeding any single threshold (loss, latency or jitter) marks the endpoint or hop as poor.

Checked 2026-09-24

Vendor
Cisco
Product
Webex Calling (Control Hub troubleshooting)
Subsystem
call quality diagnostics
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Network readiness assessment for cloud calling: source note network-readiness-assessment-ch-any-metric-poor. WarmTransfer. https://warmtransfer.net/knowledge/claims/network-readiness-assessment-ch-any-metric-poor

BibTeX

@misc{warmtransfer-claim-network-readiness-assessment-ch-any-metric-poor,
  title  = {Network readiness assessment for cloud calling: source note network-readiness-assessment-ch-any-metric-poor},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/network-readiness-assessment-ch-any-metric-poor},
  note   = {Source note network-readiness-assessment-ch-any-metric-poor, checked 2026-09-24}
}

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