Unified CM documents that a SIP integration with Unity Connection uses a single trunk per Unity Connection server and removes the need to configure directory numbers for voicemail ports and MWI.

Checked 2026-09-25

The SIP integration eliminates the requirement to configure directory numbers for Voicemail Ports and message-waiting indicators (MWI).
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
voicemail integration
Deployment
on-premises
Region
not restricted
Release range
Unified CM Release 15 and SUs
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Message waiting indicator troubleshooting: source note mwi-troubleshooting-ucm-sip-no-mwi-dns. WarmTransfer. https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-ucm-sip-no-mwi-dns

BibTeX

@misc{warmtransfer-claim-mwi-troubleshooting-ucm-sip-no-mwi-dns,
  title  = {Message waiting indicator troubleshooting: source note mwi-troubleshooting-ucm-sip-no-mwi-dns},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-ucm-sip-no-mwi-dns},
  note   = {Source note mwi-troubleshooting-ucm-sip-no-mwi-dns, checked 2026-09-25}
}

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