Source note · Message waiting indicator troubleshooting
Setting the Unified CM clusterwide service parameter Multiple Tenant MWI Modes (Cisco CallManager service, Feature - General) to True makes Unified CM apply configured translation patterns to convert voicemail extensions into directory numbers when turning MWIs on or off.
Checked 2026-09-25
When this parameter is set to True, Cisco Unified CM uses any configured translation patterns to convert voicemail extensions into directory numbers when turning on or off an MWI.
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- service parameters
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unity Connection Release 15 integration guide
- Checked
- 2026-09-25
Sources
- Cisco Unified Communications Manager SIP Integration Guide for Cisco Unity Connection Release 15 - Setting Up a Cisco Unified Communications Manager SIP Trunk Integration — Cisco Systems · tier 2 current vendor documentation · Setting Up a Cisco Unified CM SIP Trunk Integration, voice mail server service parameters steps 4 to 5
Cite this note
APA
WarmTransfer. (2026, September 25). Message waiting indicator troubleshooting: source note mwi-troubleshooting-multitenant-mwi-mode. WarmTransfer. https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-multitenant-mwi-mode
BibTeX
@misc{warmtransfer-claim-mwi-troubleshooting-multitenant-mwi-mode,
title = {Message waiting indicator troubleshooting: source note mwi-troubleshooting-multitenant-mwi-mode},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-multitenant-mwi-mode},
note = {Source note mwi-troubleshooting-multitenant-mwi-mode, checked 2026-09-25}
}