Source note · Message waiting indicator troubleshooting
A Unity Connection MWI stays on when more messages are waiting to be heard or when the user marks a listened-to message as unread.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- MWI triggers
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unity Connection Release 14 and 15
- Checked
- 2026-09-25
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 15 - Troubleshooting Message Waiting Indicators (MWIs) — Cisco Systems · tier 2 current vendor documentation · Triggers for Turning MWIs On and Off
Cite this note
APA
WarmTransfer. (2026, September 25). Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-stays-on-unheard. WarmTransfer. https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-stays-on-unheard
BibTeX
@misc{warmtransfer-claim-mwi-troubleshooting-cuc-stays-on-unheard,
title = {Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-stays-on-unheard},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-stays-on-unheard},
note = {Source note mwi-troubleshooting-cuc-stays-on-unheard, checked 2026-09-25}
}