Source note · Message waiting indicator troubleshooting
Cisco recommends resynchronizing MWIs after a Unity Connection server is restored with the Disaster Recovery System, after upgrading, and after a WAN outage in a system that has distributed voice messaging through SRST routers.
Checked 2026-09-25
After a server is restored using the Disaster Recovery System. After upgrading a system.
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- MWI synchronization
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unity Connection Release 12.x to 15
- Checked
- 2026-09-25
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 15 - Troubleshooting Message Waiting Indicators (MWIs) — Cisco Systems · tier 2 current vendor documentation · MWIs Do Not Turn On or Off, task on upgraded/restored/disrupted server
Cite this note
APA
WarmTransfer. (2026, September 25). Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-resync-when. WarmTransfer. https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-resync-when
BibTeX
@misc{warmtransfer-claim-mwi-troubleshooting-cuc-resync-when,
title = {Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-resync-when},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-resync-when},
note = {Source note mwi-troubleshooting-cuc-resync-when, checked 2026-09-25}
}