Source note · Message waiting indicator troubleshooting
Cisco's MWI checklist requires confirming that voice messaging ports in the phone system integration are assigned to send MWI requests, that those ports are enabled, and that enough ports are so assigned.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- voice messaging ports
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unity Connection Release 14 and 15
- Checked
- 2026-09-25
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 14 - Troubleshooting Message Waiting Indicators (MWIs) — Cisco Systems · tier 2 current vendor documentation · MWI Problems > MWIs Do Not Turn On or Off, tasks 2 to 4
Cite this note
APA
WarmTransfer. (2026, September 25). Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-ports-send-mwi. WarmTransfer. https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-ports-send-mwi
BibTeX
@misc{warmtransfer-claim-mwi-troubleshooting-cuc-ports-send-mwi,
title = {Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-ports-send-mwi},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-ports-send-mwi},
note = {Source note mwi-troubleshooting-cuc-ports-send-mwi, checked 2026-09-25}
}