On phone systems that need port memory, deleting or reconfiguring voice messaging ports can cause MWIs to turn on but not turn off.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco Unity Connection
Subsystem
PIMG/TIMG integrations
Deployment
on-premises
Region
not restricted
Release range
Unity Connection Release 14
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-port-memory-reconfig. WarmTransfer. https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-port-memory-reconfig

BibTeX

@misc{warmtransfer-claim-mwi-troubleshooting-cuc-port-memory-reconfig,
  title  = {Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-port-memory-reconfig},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-port-memory-reconfig},
  note   = {Source note mwi-troubleshooting-cuc-port-memory-reconfig, checked 2026-09-25}
}

Read in context