Source note · Message waiting indicator troubleshooting
The first task in Cisco's 'MWIs Do Not Turn On or Off' procedure is to run the Check Telephony Configuration test, reachable from Related Links on Telephony Integrations pages.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Unity Connection
- Subsystem
- MWI troubleshooting procedure
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unity Connection Release 14 and 15
- Checked
- 2026-09-25
Sources
- Troubleshooting Guide for Cisco Unity Connection Release 14 - Troubleshooting Message Waiting Indicators (MWIs) — Cisco Systems · tier 2 current vendor documentation · MWI Problems > MWIs Do Not Turn On or Off, task 1
Cite this note
APA
WarmTransfer. (2026, September 25). Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-check-telephony-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-check-telephony-first
BibTeX
@misc{warmtransfer-claim-mwi-troubleshooting-cuc-check-telephony-first,
title = {Message waiting indicator troubleshooting: source note mwi-troubleshooting-cuc-check-telephony-first},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/mwi-troubleshooting-cuc-check-telephony-first},
note = {Source note mwi-troubleshooting-cuc-check-telephony-first, checked 2026-09-25}
}