Source note · One SBC serving several calling platforms
When enabled, Zoom sends SIP OPTIONS to the SBC every 30 seconds and marks the trunk down after four consecutive failures (detection about 90-120 seconds); recovery needs three consecutive successes.
Checked 2026-10-14
- Vendor
- Zoom
- Product
- Zoom Phone
- Subsystem
- BYOC-P
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- BYOC-P or BYOP-P call processing — Zoom Communications · tier 2 current vendor documentation · Options Keepalive
Cite this note
APA
WarmTransfer. (2026, October 14). One SBC serving several calling platforms: source note multi-platform-sbc-design-zoom-options-keepalive. WarmTransfer. https://warmtransfer.net/knowledge/claims/multi-platform-sbc-design-zoom-options-keepalive
BibTeX
@misc{warmtransfer-claim-multi-platform-sbc-design-zoom-options-keepalive,
title = {One SBC serving several calling platforms: source note multi-platform-sbc-design-zoom-options-keepalive},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/multi-platform-sbc-design-zoom-options-keepalive},
note = {Source note multi-platform-sbc-design-zoom-options-keepalive, checked 2026-10-14}
}