Source note · One SBC serving several calling platforms
Microsoft supports Teams Phone with Direct Routing only when a Microsoft-certified SBC is used, and may decline support requests involving non-certified SBCs.
Checked 2026-10-14
Only Microsoft-certified SBCs are supported with Direct Routing.
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Direct Routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Plan Direct Routing — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · Support boundaries; Supported Session Border Controllers (SBCs)
Cite this note
APA
WarmTransfer. (2026, October 14). One SBC serving several calling platforms: source note multi-platform-sbc-design-teams-certified-sbc-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/multi-platform-sbc-design-teams-certified-sbc-only
BibTeX
@misc{warmtransfer-claim-multi-platform-sbc-design-teams-certified-sbc-only,
title = {One SBC serving several calling platforms: source note multi-platform-sbc-design-teams-certified-sbc-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/multi-platform-sbc-design-teams-certified-sbc-only},
note = {Source note multi-platform-sbc-design-teams-certified-sbc-only, checked 2026-10-14}
}