Source note · Microsoft teams phone
SIP devices on SIP Gateway can be call queue agents, but SIP Gateway does not publish presence for them, so presence-based routing is not supported.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- SIP Gateway
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Plan SIP Gateway — Microsoft · tier 2 current vendor documentation · Plan SIP Gateway, section 'Benefits of SIP Gateway', bullet 'Call Queues and voice apps support'
Cite this note
APA
WarmTransfer. (2026, September 24). Microsoft teams phone: source note microsoft-teams-phone-sipgw-queue-no-presence. WarmTransfer. https://warmtransfer.net/knowledge/claims/microsoft-teams-phone-sipgw-queue-no-presence
BibTeX
@misc{warmtransfer-claim-microsoft-teams-phone-sipgw-queue-no-presence,
title = {Microsoft teams phone: source note microsoft-teams-phone-sipgw-queue-no-presence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/microsoft-teams-phone-sipgw-queue-no-presence},
note = {Source note microsoft-teams-phone-sipgw-queue-no-presence, checked 2026-09-24}
}