Source note · Microsoft teams phone
Microsoft supports Teams Phone with Direct Routing only when certified SBCs are used, expects the SBC vendor to investigate first and escalate, and may decline support requests involving non-certified SBCs.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Direct Routing - support
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Plan Direct Routing — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · Plan Direct Routing, sections 'Supported Session Border Controllers (SBCs)' and 'Support boundaries'
Cite this note
APA
WarmTransfer. (2026, September 24). Microsoft teams phone: source note microsoft-teams-phone-dr-certified-sbc-support. WarmTransfer. https://warmtransfer.net/knowledge/claims/microsoft-teams-phone-dr-certified-sbc-support
BibTeX
@misc{warmtransfer-claim-microsoft-teams-phone-dr-certified-sbc-support,
title = {Microsoft teams phone: source note microsoft-teams-phone-dr-certified-sbc-support},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/microsoft-teams-phone-dr-certified-sbc-support},
note = {Source note microsoft-teams-phone-dr-certified-sbc-support, checked 2026-09-24}
}