Source note · Microsoft teams direct routing
Microsoft supports Teams Phone with Direct Routing only when a Microsoft-certified SBC is used, and may decline support requests involving non-certified SBCs.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- Direct Routing support boundary
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Plan Direct Routing — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · Sections 'Supported Session Border Controllers (SBCs)' and 'Support boundaries'
Cite this note
APA
WarmTransfer. (2026, September 30). Microsoft teams direct routing: source note microsoft-teams-direct-routing-certified-sbc-required. WarmTransfer. https://warmtransfer.net/knowledge/claims/microsoft-teams-direct-routing-certified-sbc-required
BibTeX
@misc{warmtransfer-claim-microsoft-teams-direct-routing-certified-sbc-required,
title = {Microsoft teams direct routing: source note microsoft-teams-direct-routing-certified-sbc-required},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/microsoft-teams-direct-routing-certified-sbc-required},
note = {Source note microsoft-teams-direct-routing-certified-sbc-required, checked 2026-09-30}
}