The Prepare guide recommends that users first move to the Webex App with Unified CM calling, then move to Webex Calling. It calls this option 1.

Checked 2026-09-24

To ease the initial transition to the Webex App, it is recommended to use option 1 and move users to the Webex App with Unified CM calling first.
Vendor
Cisco
Product
Webex Calling
Subsystem
migration sequencing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Jabber to Webex App migration: source note jabber-to-webex-app-migration-recommend-ucm-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/jabber-to-webex-app-migration-recommend-ucm-first

BibTeX

@misc{warmtransfer-claim-jabber-to-webex-app-migration-recommend-ucm-first,
  title  = {Jabber to Webex App migration: source note jabber-to-webex-app-migration-recommend-ucm-first},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/jabber-to-webex-app-migration-recommend-ucm-first},
  note   = {Source note jabber-to-webex-app-migration-recommend-ucm-first, checked 2026-09-24}
}

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