Source note · Modernizing a DTMF IVR to conversational AI
Webex Contact Center Virtual Agent Voice default system settings are: DTMF termination symbol #, DTMF no-input timeout 5 seconds, DTMF inter-digit timeout 3 seconds, and barge-in enabled.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- virtual-agent-voice
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure Virtual Agent-Voice in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Default system settings list in the Virtual Agent V2 activity section
Cite this note
APA
WarmTransfer. (2026, September 30). Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-wxcc-vav-dtmf-defaults. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-modernization-wxcc-vav-dtmf-defaults
BibTeX
@misc{warmtransfer-claim-ivr-modernization-wxcc-vav-dtmf-defaults,
title = {Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-wxcc-vav-dtmf-defaults},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-modernization-wxcc-vav-dtmf-defaults},
note = {Source note ivr-modernization-wxcc-vav-dtmf-defaults, checked 2026-09-30}
}