Source note · Modernizing a DTMF IVR to conversational AI
VoiceXML 2.0, a W3C Recommendation dated 16 March 2004, requires a platform to be able to detect and report character (DTMF) and spoken input simultaneously.
Checked 2026-09-30
- Vendor
- W3C
- Product
- VoiceXML 2.0
- Subsystem
- input-modality
- Deployment
- any
- Region
- not restricted
- Release range
- W3C Recommendation 16 March 2004
- Checked
- 2026-09-30
Sources
- Voice Extensible Markup Language (VoiceXML) Version 2.0 — W3C · tier 1 standards and regulators · Section 1.2.5 (platform requirements)
Cite this note
APA
WarmTransfer. (2026, September 30). Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-vxml-simultaneous-input. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-modernization-vxml-simultaneous-input
BibTeX
@misc{warmtransfer-claim-ivr-modernization-vxml-simultaneous-input,
title = {Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-vxml-simultaneous-input},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-modernization-vxml-simultaneous-input},
note = {Source note ivr-modernization-vxml-simultaneous-input, checked 2026-09-30}
}