Source note · Modernizing a DTMF IVR to conversational AI
In Dialogflow CX, when the pause between DTMF digits exceeds the interdigit timeout, the digits captured so far are sent to the agent, which the documentation says is likely to trigger a no-match event.
Checked 2026-09-30
- Vendor
- Product
- Dialogflow CX (Conversational Agents)
- Subsystem
- dtmf
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- DTMF for telephony integrations — Google Cloud · tier 2 current vendor documentation · Interdigit timeout duration
Cite this note
APA
WarmTransfer. (2026, September 30). Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-dfcx-interdigit-nomatch. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-modernization-dfcx-interdigit-nomatch
BibTeX
@misc{warmtransfer-claim-ivr-modernization-dfcx-interdigit-nomatch,
title = {Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-dfcx-interdigit-nomatch},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-modernization-dfcx-interdigit-nomatch},
note = {Source note ivr-modernization-dfcx-interdigit-nomatch, checked 2026-09-30}
}