Source note · Modernizing a DTMF IVR to conversational AI
Dialogflow CX DTMF settings include a finish digit that ends input immediately and is excluded from the value the agent receives, an interdigit timeout, an endpointing timeout, and a Disable speech detection option that makes the agent ignore speech and use DTMF-only input.
Checked 2026-09-30
- Vendor
- Product
- Dialogflow CX (Conversational Agents)
- Subsystem
- dtmf
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- DTMF for telephony integrations — Google Cloud · tier 2 current vendor documentation · DTMF settings: Finish digit; Disable speech detection; Interdigit timeout duration; Endpointing timeout duration
Cite this note
APA
WarmTransfer. (2026, September 30). Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-dfcx-dtmf-settings. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-modernization-dfcx-dtmf-settings
BibTeX
@misc{warmtransfer-claim-ivr-modernization-dfcx-dtmf-settings,
title = {Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-dfcx-dtmf-settings},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-modernization-dfcx-dtmf-settings},
note = {Source note ivr-modernization-dfcx-dtmf-settings, checked 2026-09-30}
}