Source note · Modernizing a DTMF IVR to conversational AI
Copilot Studio basic voice agent defaults are: DTMF interdigit timeout 3,000 ms, DTMF termination timeout 2,000 ms, utterance end timeout 1,500 ms (values above 3,000 ms are reduced to 3,000 ms), and speech recognition timeout 12,000 ms.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Copilot Studio basic voice agents
- Subsystem
- timeouts
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure basic voice agents — Microsoft · tier 2 current vendor documentation · Agent-level voice options reference > Agent-level settings table
Cite this note
APA
WarmTransfer. (2026, September 30). Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-copilot-timing-defaults. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-modernization-copilot-timing-defaults
BibTeX
@misc{warmtransfer-claim-ivr-modernization-copilot-timing-defaults,
title = {Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-copilot-timing-defaults},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-modernization-copilot-timing-defaults},
note = {Source note ivr-modernization-copilot-timing-defaults, checked 2026-09-30}
}