Source note · Modernizing a DTMF IVR to conversational AI
Copilot Studio voice agents expose System.Activity.UserInputType, which records whether the caller used DTMF or speech, and System.Activity.SpeechRecognition.Confidence, a value between 0 and 1 from the last speech recognition event.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Copilot Studio basic voice agents
- Subsystem
- voice-variables
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure basic voice agents — Microsoft · tier 2 current vendor documentation · Use voice variables > variables table
Cite this note
APA
WarmTransfer. (2026, September 30). Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-copilot-input-variables. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-modernization-copilot-input-variables
BibTeX
@misc{warmtransfer-claim-ivr-modernization-copilot-input-variables,
title = {Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-copilot-input-variables},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-modernization-copilot-input-variables},
note = {Source note ivr-modernization-copilot-input-variables, checked 2026-09-30}
}