Source note · Modernizing a DTMF IVR to conversational AI
In Copilot Studio basic voice agents, barge-in supports both DTMF-based and voice-based interruption, and Microsoft advises turning it off for a recently updated message, a compliance message that should not be interrupted, and the first agent message.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Copilot Studio basic voice agents
- Subsystem
- barge-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure basic voice agents — Microsoft · tier 2 current vendor documentation · Turn on barge-in > When to turn off barge-in; Specifications
Cite this note
APA
WarmTransfer. (2026, September 30). Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-copilot-bargein. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-modernization-copilot-bargein
BibTeX
@misc{warmtransfer-claim-ivr-modernization-copilot-bargein,
title = {Modernizing a DTMF IVR to conversational AI: source note ivr-modernization-copilot-bargein},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-modernization-copilot-bargein},
note = {Source note ivr-modernization-copilot-bargein, checked 2026-09-30}
}