Source note · IVR design practices
47 CFR Part 7 covers access to voicemail and interactive menu services and equipment by people with disabilities, and 7.3(e) defines an interactive menu as a feature that lets a service provider or CPE operator transmit information to a caller in visual and/or audible format.
Checked 2026-09-25
- Vendor
- FCC
- Product
- voicemail
- Subsystem
- accessibility
- Deployment
- any
- Region
- us
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- 47 CFR 7.3 - Definitions (voicemail and interactive menu access) — Cornell Legal Information Institute (republishing eCFR) · tier 1 standards and regulators · 47 CFR 7.3(e)
Cite this note
APA
WarmTransfer. (2026, September 25). IVR design practices: source note ivr-design-practices-cfr-7-interactive-menu. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-design-practices-cfr-7-interactive-menu
BibTeX
@misc{warmtransfer-claim-ivr-design-practices-cfr-7-interactive-menu,
title = {IVR design practices: source note ivr-design-practices-cfr-7-interactive-menu},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-design-practices-cfr-7-interactive-menu},
note = {Source note ivr-design-practices-cfr-7-interactive-menu, checked 2026-09-25}
}