Source note · IVR design practices
In Amazon Connect, barge-in for Amazon Lex (V2) bots is enabled globally by default, while for Amazon Lex (Classic) it is disabled by default and must be enabled with a session attribute that does not control DTMF barge-in.
Checked 2026-09-25
- Vendor
- AWS
- Product
- Amazon Connect (Connect Customer) with Amazon Lex
- Subsystem
- barge-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Flow block in Connect Customer: Get customer input — Amazon Web Services · tier 2 current vendor documentation · Configure for Amazon Lex input > Barge-in configuration and usage for Amazon Lex
Cite this note
APA
WarmTransfer. (2026, September 25). IVR design practices: source note ivr-design-practices-aws-lex-bargein-defaults. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-design-practices-aws-lex-bargein-defaults
BibTeX
@misc{warmtransfer-claim-ivr-design-practices-aws-lex-bargein-defaults,
title = {IVR design practices: source note ivr-design-practices-aws-lex-bargein-defaults},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-design-practices-aws-lex-bargein-defaults},
note = {Source note ivr-design-practices-aws-lex-bargein-defaults, checked 2026-09-25}
}