Source note · IVR design practices
The Amazon Connect sample interruptible queue flow interrupts looping queue audio every 30 seconds to offer press 1 to enter a callback number or press 2 to stay in queue.
Checked 2026-09-25
- Vendor
- AWS
- Product
- Amazon Connect (Connect Customer)
- Subsystem
- customer queue flow
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Sample interruptible queue flow with callback in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · page body (voice channel paragraph and numbered options)
Cite this note
APA
WarmTransfer. (2026, September 25). IVR design practices: source note ivr-design-practices-aws-interruptible-queue. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-design-practices-aws-interruptible-queue
BibTeX
@misc{warmtransfer-claim-ivr-design-practices-aws-interruptible-queue,
title = {IVR design practices: source note ivr-design-practices-aws-interruptible-queue},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-design-practices-aws-interruptible-queue},
note = {Source note ivr-design-practices-aws-interruptible-queue, checked 2026-09-25}
}