Source note · IVR design practices
Revised Section 508 provision 407.5 requires that where a timed response is required the user be alerted visually and by touch or sound and be given the opportunity to indicate that more time is needed.
Checked 2026-09-25
- Vendor
- US Access Board
- Product
- ICT with operable parts
- Subsystem
- accessibility
- Deployment
- any
- Region
- us
- Release range
- Revised 508 Standards (final rule 2017, corrected 2018)
- Checked
- 2026-09-25
Sources
- Revised 508 Standards and 255 Guidelines — U.S. Access Board · tier 1 standards and regulators · 407.5 Timed Response
Cite this note
APA
WarmTransfer. (2026, September 25). IVR design practices: source note ivr-design-practices-508-timed-response. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-design-practices-508-timed-response
BibTeX
@misc{warmtransfer-claim-ivr-design-practices-508-timed-response,
title = {IVR design practices: source note ivr-design-practices-508-timed-response},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-design-practices-508-timed-response},
note = {Source note ivr-design-practices-508-timed-response, checked 2026-09-25}
}