Source note · Identity SSO and directory provisioning for UC
Microsoft offers two ways to create Direct Routing users (create in on-premises Active Directory and sync to the cloud, or create directly in the Microsoft 365 admin center), and recommends choosing only one to avoid routing issues.
Checked 2026-09-24
we recommend that your organization chooses only one option to avoid routing issues
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Direct Routing user enablement
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Enable users for Direct Routing — Microsoft · tier 2 current vendor documentation · Create a user and assign the license
Cite this note
APA
WarmTransfer. (2026, September 24). Identity SSO and directory provisioning for UC: source note identity-sso-provisioning-teams-one-creation-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/identity-sso-provisioning-teams-one-creation-path
BibTeX
@misc{warmtransfer-claim-identity-sso-provisioning-teams-one-creation-path,
title = {Identity SSO and directory provisioning for UC: source note identity-sso-provisioning-teams-one-creation-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/identity-sso-provisioning-teams-one-creation-path},
note = {Source note identity-sso-provisioning-teams-one-creation-path, checked 2026-09-24}
}