Microsoft's steps to enable a user for Teams Direct Routing are: create the user in Microsoft 365 and assign a Teams Phone licence, ensure the user is homed online, configure the phone number and enable enterprise voice, configure direct-to-voicemail, and assign Teams Only mode.

Checked 2026-09-24

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
Direct Routing user enablement
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Identity SSO and directory provisioning for UC: source note identity-sso-provisioning-teams-dr-enable-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/identity-sso-provisioning-teams-dr-enable-steps

BibTeX

@misc{warmtransfer-claim-identity-sso-provisioning-teams-dr-enable-steps,
  title  = {Identity SSO and directory provisioning for UC: source note identity-sso-provisioning-teams-dr-enable-steps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/identity-sso-provisioning-teams-dr-enable-steps},
  note   = {Source note identity-sso-provisioning-teams-dr-enable-steps, checked 2026-09-24}
}

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