Entra ID does not synchronize null values to Webex, so setting an attribute to NULL in Entra ID does not delete or patch it in Webex.

Checked 2026-09-24

Entra ID doesn't synchronize null values.
Vendor
Cisco
Product
Webex Control Hub
Subsystem
Entra ID SCIM provisioning
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Identity SSO and directory provisioning for UC: source note identity-sso-provisioning-entra-null-not-synced. WarmTransfer. https://warmtransfer.net/knowledge/claims/identity-sso-provisioning-entra-null-not-synced

BibTeX

@misc{warmtransfer-claim-identity-sso-provisioning-entra-null-not-synced,
  title  = {Identity SSO and directory provisioning for UC: source note identity-sso-provisioning-entra-null-not-synced},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/identity-sso-provisioning-entra-null-not-synced},
  note   = {Source note identity-sso-provisioning-entra-null-not-synced, checked 2026-09-24}
}

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