Source note · HIPAA for contact centers and UC
Twilio requires a customer to be on Security Edition or Enterprise Edition to sign its Business Associate Addendum and does not charge separately for the addendum itself.
Checked 2026-10-01
- Vendor
- Twilio
- Product
- not restricted
- Subsystem
- business associate agreements
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- HIPAA Compliance | Twilio — Twilio · tier 2 current vendor documentation · BAA section of the HIPAA page
Cite this note
APA
WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-twilio-baa-edition. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-twilio-baa-edition
BibTeX
@misc{warmtransfer-claim-hipaa-contact-center-twilio-baa-edition,
title = {HIPAA for contact centers and UC: source note hipaa-contact-center-twilio-baa-edition},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-twilio-baa-edition},
note = {Source note hipaa-contact-center-twilio-baa-edition, checked 2026-10-01}
}