Source note · HIPAA for contact centers and UC
Because voice prints are a safe-harbor identifier a call recording whose spoken PII has been silenced still carries the caller's voice and is unlikely to be de-identified under the safe-harbor method.
inferred · Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- de-identification
- Deployment
- multi-tenant, on-premises, hybrid
- Region
- us
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- 45 CFR § 164.514 - Other requirements relating to uses and disclosures of protected health information — Legal Information Institute (Cornell Law School), reproducing the eCFR · tier 1 standards and regulators · § 164.514(b)(2)(i)(P) applied to redacted audio
Cite this note
APA
WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-redacted-audio-still-phi. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-redacted-audio-still-phi
BibTeX
@misc{warmtransfer-claim-hipaa-contact-center-redacted-audio-still-phi,
title = {HIPAA for contact centers and UC: source note hipaa-contact-center-redacted-audio-still-phi},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-redacted-audio-still-phi},
note = {Source note hipaa-contact-center-redacted-audio-still-phi, checked 2026-10-01}
}