Source note · HIPAA for contact centers and UC
NICE states that its policy is to sign a BAA with CXone tenants and that the BAA requires the tenant to identify itself as a covered entity or a business associate.
Checked 2026-10-01
NiCE policy dictates the company will sign a Business Associates Agreement (BAA) with tenants.
- Vendor
- NICE
- Product
- CXone
- Subsystem
- business associate agreements
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- HIPAA - CXone Help Center — NICE · tier 2 current vendor documentation · HIPAA page, BAA paragraph
Cite this note
APA
WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-nice-cxone-signs-baa. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-nice-cxone-signs-baa
BibTeX
@misc{warmtransfer-claim-hipaa-contact-center-nice-cxone-signs-baa,
title = {HIPAA for contact centers and UC: source note hipaa-contact-center-nice-cxone-signs-baa},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-nice-cxone-signs-baa},
note = {Source note hipaa-contact-center-nice-cxone-signs-baa, checked 2026-10-01}
}