Source note · HIPAA for contact centers and UC
Microsoft states that having its BAA does not by itself make a customer HIPAA compliant and the customer remains responsible for its compliance program and its particular use of the services.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- not restricted
- Subsystem
- shared responsibility
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Health Insurance Portability and Accountability Act (HIPAA) & Health Information Technology for Economic and Clinical Health (HITECH) Act - Microsoft Compliance — Microsoft · tier 2 current vendor documentation · Frequently asked questions: Does having a Business Associate Agreement with Microsoft ensure my organization's compliance
Cite this note
APA
WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-ms-baa-not-compliance. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-ms-baa-not-compliance
BibTeX
@misc{warmtransfer-claim-hipaa-contact-center-ms-baa-not-compliance,
title = {HIPAA for contact centers and UC: source note hipaa-contact-center-ms-baa-not-compliance},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-ms-baa-not-compliance},
note = {Source note hipaa-contact-center-ms-baa-not-compliance, checked 2026-10-01}
}