Source note · HIPAA for contact centers and UC
Google instructs customers with a BAA covering PHI not to opt in to Speech-to-Text data logging.
Checked 2026-10-01
If you have entered into a BAA with Google that covers any PHI obligations under HIPAA, don't opt in to data logging.
- Vendor
- Product
- Speech-to-Text
- Subsystem
- AI features
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- page updated 2026-09-30
- Checked
- 2026-10-01
Sources
- HIPAA Compliance on Google Cloud — Google Cloud · tier 2 current vendor documentation · product-specific guidance, Speech-to-Text
Cite this note
APA
WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-google-stt-no-logging. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-google-stt-no-logging
BibTeX
@misc{warmtransfer-claim-hipaa-contact-center-google-stt-no-logging,
title = {HIPAA for contact centers and UC: source note hipaa-contact-center-google-stt-no-logging},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-google-stt-no-logging},
note = {Source note hipaa-contact-center-google-stt-no-logging, checked 2026-10-01}
}