Source note · HIPAA for contact centers and UC
With redaction enabled Amazon Connect keeps redacted unredacted and raw analysis files in the instance's S3 buckets where they are accessible through the S3 console and the original analyzed file is the only complete record of a voice conversation.
Checked 2026-10-01
- Vendor
- AWS
- Product
- Amazon Connect
- Subsystem
- conversational analytics redaction
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Use sensitive data redaction to protect customer privacy using conversational analytics — Amazon Web Services · tier 2 current vendor documentation · About redacted files section
Cite this note
APA
WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-connect-raw-files-in-s3. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-connect-raw-files-in-s3
BibTeX
@misc{warmtransfer-claim-hipaa-contact-center-connect-raw-files-in-s3,
title = {HIPAA for contact centers and UC: source note hipaa-contact-center-connect-raw-files-in-s3},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-connect-raw-files-in-s3},
note = {Source note hipaa-contact-center-connect-raw-files-in-s3, checked 2026-10-01}
}