Source note · HIPAA for contact centers and UC
HHS stated in the 2013 Omnibus Rule preamble that the conduit exception is limited to transmission services including any temporary storage of transmitted data incident to that transmission.
Checked 2026-10-01
The conduit exception is limited to transmission services (whether digital or hard copy), including any temporary storage of transmitted data incident to such transmission.
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- business associate scope
- Deployment
- multi-tenant, on-premises, hybrid
- Region
- us
- Release range
- 2013-01-25 onward
- Checked
- 2026-10-01
Sources
- Modifications to the HIPAA Privacy, Security, Enforcement, and Breach Notification Rules Under the HITECH Act and the Genetic Information Nondiscrimination Act; Other Modifications to the HIPAA Rules (Final rule, 78 FR 5566) — U.S. Department of Health and Human Services via Office of the Federal Register / GovInfo · tier 1 standards and regulators · 78 FR 5571-5572, preamble discussion of the business associate definition (conduit exception)
Cite this note
APA
WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-conduit-transmission-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-conduit-transmission-only
BibTeX
@misc{warmtransfer-claim-hipaa-contact-center-conduit-transmission-only,
title = {HIPAA for contact centers and UC: source note hipaa-contact-center-conduit-transmission-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-conduit-transmission-only},
note = {Source note hipaa-contact-center-conduit-transmission-only, checked 2026-10-01}
}