Source note · HIPAA for contact centers and UC
A business associate contract must require return or destruction of all PHI at termination with no copies retained where feasible.
Checked 2026-10-01
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- business associate agreements
- Deployment
- multi-tenant, on-premises, hybrid
- Region
- us
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- 45 CFR § 164.504 - Uses and disclosures: Organizational requirements — Cornell Law School Legal Information Institute · tier 1 standards and regulators · § 164.504(e)(2)(ii)(J)
Cite this note
APA
WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-baa-return-or-destroy. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-baa-return-or-destroy
BibTeX
@misc{warmtransfer-claim-hipaa-contact-center-baa-return-or-destroy,
title = {HIPAA for contact centers and UC: source note hipaa-contact-center-baa-return-or-destroy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-baa-return-or-destroy},
note = {Source note hipaa-contact-center-baa-return-or-destroy, checked 2026-10-01}
}