Source note · Genesys Cloud with Salesforce Service Cloud Voice
Salesforce supplies the Contact Center Admin (Partner Telephony) permission set for administrators and the Contact Center Agent (Partner Telephony) permission set for agents.
Checked 2026-09-25
- Vendor
- Salesforce
- Product
- Service Cloud Voice
- Subsystem
- permissions
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Setup guide for CX Cloud, Voice for Salesforce Service Cloud — Genesys · tier 2 current vendor documentation · Setup guide, Assign contact center permission to users
Cite this note
APA
WarmTransfer. (2026, September 25). Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-sf-permission-sets. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-sf-permission-sets
BibTeX
@misc{warmtransfer-claim-genesys-with-salesforce-voice-sf-permission-sets,
title = {Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-sf-permission-sets},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-sf-permission-sets},
note = {Source note genesys-with-salesforce-voice-sf-permission-sets, checked 2026-09-25}
}