Source note · Genesys Cloud with Salesforce Service Cloud Voice
CX Cloud from Genesys and Salesforce requires per-user Genesys Cloud licenses at Genesys Cloud CX 1 or later.
Checked 2026-09-25
Per-user licenses for Genesys Cloud (Genesys Cloud CX 1 or later).
- Vendor
- Genesys
- Product
- CX Cloud from Genesys
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Requirements for CX Cloud from Genesys and Salesforce integration — Genesys · tier 2 current vendor documentation · Requirements, Genesys Cloud licenses
Cite this note
APA
WarmTransfer. (2026, September 25). Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-req-genesys-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-req-genesys-license
BibTeX
@misc{warmtransfer-claim-genesys-with-salesforce-voice-req-genesys-license,
title = {Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-req-genesys-license},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-req-genesys-license},
note = {Source note genesys-with-salesforce-voice-req-genesys-license, checked 2026-09-25}
}