Source note · Genesys Cloud with Salesforce Service Cloud Voice
CX Cloud agents need the latest Chrome, Firefox or Edge with third-party cookies enabled, ad blockers and pop-up blockers disabled for Salesforce, and Firefox Enhanced Tracking Protection disabled.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- CX Cloud from Genesys
- Subsystem
- client
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Requirements for CX Cloud from Genesys and Salesforce integration — Genesys · tier 2 current vendor documentation · Requirements, browser requirements
Cite this note
APA
WarmTransfer. (2026, September 25). Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-req-browser. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-req-browser
BibTeX
@misc{warmtransfer-claim-genesys-with-salesforce-voice-req-browser,
title = {Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-req-browser},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-req-browser},
note = {Source note genesys-with-salesforce-voice-req-browser, checked 2026-09-25}
}