Source note · Genesys Cloud with Salesforce Service Cloud Voice
Genesys deprecated Genesys Cloud for Salesforce effective March 23, 2026, and it is in maintenance mode with no new features.
Checked 2026-09-25
The integration is now in maintenance mode and will not receive any new features.
- Vendor
- Genesys
- Product
- Genesys Cloud for Salesforce
- Subsystem
- lifecycle
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2026-03-23
- Checked
- 2026-09-25
Sources
- About Genesys Cloud for Salesforce — Genesys · tier 2 current vendor documentation · About Genesys Cloud for Salesforce, deprecation notice
Cite this note
APA
WarmTransfer. (2026, September 25). Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-gcfs-deprecated. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-gcfs-deprecated
BibTeX
@misc{warmtransfer-claim-genesys-with-salesforce-voice-gcfs-deprecated,
title = {Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-gcfs-deprecated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-gcfs-deprecated},
note = {Source note genesys-with-salesforce-voice-gcfs-deprecated, checked 2026-09-25}
}