Source note · Genesys Cloud with Salesforce Service Cloud Voice
Creating the Salesforce contact center means selecting Genesys Cloud in the matching region as the telephony provider and uploading the generated XML file.
Checked 2026-09-25
Select the telephony provider as Genesys Cloud in the appropriate region
- Vendor
- Genesys
- Product
- CX Cloud
- Subsystem
- contact center
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Create a contact center in Salesforce Service Cloud — Genesys · tier 2 current vendor documentation · Create a contact center in Salesforce Service Cloud, Create a Contact Center in Salesforce
Cite this note
APA
WarmTransfer. (2026, September 25). Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-cc-provider. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-cc-provider
BibTeX
@misc{warmtransfer-claim-genesys-with-salesforce-voice-cc-provider,
title = {Genesys Cloud with Salesforce Service Cloud Voice: source note genesys-with-salesforce-voice-cc-provider},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-with-salesforce-voice-cc-provider},
note = {Source note genesys-with-salesforce-voice-cc-provider, checked 2026-09-25}
}