Speech and Text Analytics consumes 30 AI Experience tokens per named user or 45 per concurrent user.

Checked 2026-09-25

Speech and Text Analytics (30 tokens for named users, 45 for concurrent users)
Vendor
Genesys
Product
Genesys Cloud AI Experience tokens
Subsystem
speech and text analytics
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Genesys Cloud workforce engagement: source note genesys-cloud-wem-token-sta-rate. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-wem-token-sta-rate

BibTeX

@misc{warmtransfer-claim-genesys-cloud-wem-token-sta-rate,
  title  = {Genesys Cloud workforce engagement: source note genesys-cloud-wem-token-sta-rate},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-cloud-wem-token-sta-rate},
  note   = {Source note genesys-cloud-wem-token-sta-rate, checked 2026-09-25}
}

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