Source note · Genesys Cloud CX telephony and BYOC
BYOC Premises – Customer VM Solution reached end of support on 2024-01-20 and end of life on 2025-11-10, because it was built only for Windows Server 2012 R2.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Premises – Customer VM Solution
- Subsystem
- Edge lifecycle
- Deployment
- on-premises-edge
- Region
- not restricted
- Release range
- EOL 2025-11-10
- Checked
- 2026-09-24
Sources
- Deprecation: BYOC Premises - Customer VM Solution — Genesys · tier 2 current vendor documentation · announcement summary and reason section
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-vm-solution-eol. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-vm-solution-eol
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-vm-solution-eol,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-vm-solution-eol},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-vm-solution-eol},
note = {Source note genesys-cloud-telephony-vm-solution-eol, checked 2026-09-24}
}