Source note · Genesys Cloud CX telephony and BYOC
The trunk transport protocol setting only controls how Genesys Cloud sends calls on the trunk; it is not enforced on calls received on the trunk.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Cloud
- Subsystem
- SIP transport
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Choose a trunk transport protocol — Genesys · tier 2 current vendor documentation · important note on protocol selection
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-transport-send-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-transport-send-only
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-transport-send-only,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-transport-send-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-transport-send-only},
note = {Source note genesys-cloud-telephony-transport-send-only, checked 2026-09-24}
}