Source note · Genesys Cloud CX telephony and BYOC
Genesys Cloud BYOC endpoints on the Legacy Cloud Voice platform present DigiCert certificates, while the Dynamic Cloud Voice platform uses Amazon Trust Services roots (Amazon Root CA 1 and 2).
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Cloud
- Subsystem
- TLS
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- TLS trunk transport protocol specification for BYOC Cloud — Genesys · tier 2 current vendor documentation · root certificate authority tables for Legacy and Dynamic Cloud Voice
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-tls-root-ca-by-platform. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-tls-root-ca-by-platform
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-tls-root-ca-by-platform,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-tls-root-ca-by-platform},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-tls-root-ca-by-platform},
note = {Source note genesys-cloud-telephony-tls-root-ca-by-platform, checked 2026-09-24}
}