On 2025-03-24 Genesys announced that a future release would drop the BYOC Cloud TLS ciphers TLS_RSA_WITH_AES_256_CBC_SHA256 and TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384.

Checked 2026-09-24

Vendor
Genesys
Product
Genesys Cloud CX BYOC Cloud
Subsystem
TLS
Deployment
multi-tenant
Region
not restricted
Release range
announced 2025-03-24; removal release not stated
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-cipher-deprecation-2025. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-cipher-deprecation-2025

BibTeX

@misc{warmtransfer-claim-genesys-cloud-telephony-cipher-deprecation-2025,
  title  = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-cipher-deprecation-2025},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-cipher-deprecation-2025},
  note   = {Source note genesys-cloud-telephony-cipher-deprecation-2025, checked 2026-09-24}
}

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