After SSO is configured, the Genesys login page shows the identity provider link; if it does not appear, Genesys says something in the configuration is incorrect.

Checked 2026-10-01

Vendor
Genesys
Product
Genesys Cloud CX
Subsystem
single sign-on
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-sso-idp-link-check. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-sso-idp-link-check

BibTeX

@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-sso-idp-link-check,
  title  = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-sso-idp-link-check},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-sso-idp-link-check},
  note   = {Source note genesys-cloud-sso-scim-setup-sso-idp-link-check, checked 2026-10-01}
}

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