A Genesys general group is created under Menu > User Management > Groups with a Type (Official or Social) and a Visibility of Public, Members Only or Owners Only.

Checked 2026-10-01

Vendor
Genesys
Product
Genesys Cloud CX
Subsystem
directory
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-group-visibility-public. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-group-visibility-public

BibTeX

@misc{warmtransfer-claim-genesys-cloud-sso-scim-setup-group-visibility-public,
  title  = {Setting up SSO and SCIM provisioning for Genesys Cloud: source note genesys-cloud-sso-scim-setup-group-visibility-public},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-cloud-sso-scim-setup-group-visibility-public},
  note   = {Source note genesys-cloud-sso-scim-setup-group-visibility-public, checked 2026-10-01}
}

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