Source note · Genesys Cloud CX routing and Architect flows
In-queue email and in-queue message flows can run for at most 72 hours.
Checked 2026-09-24
For in-queue email and in-queue message flows, the maximum flow duration is 72 hours.
- Vendor
- Genesys
- Product
- Genesys Cloud CX Architect
- Subsystem
- in-queue flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- In-queue flows overview — Genesys · tier 2 current vendor documentation · In-queue flows overview: flow duration paragraph
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-inqueue-72h. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-inqueue-72h
BibTeX
@misc{warmtransfer-claim-genesys-cloud-routing-inqueue-72h,
title = {Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-inqueue-72h},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-inqueue-72h},
note = {Source note genesys-cloud-routing-inqueue-72h, checked 2026-09-24}
}