Source note · Genesys Cloud CX routing and Architect flows
For a single email or message interaction, Architect opens at most 30 in-queue flows.
Checked 2026-09-24
Architect limits the number of in-queue flows that open for a particular email or message interaction to 30.
- Vendor
- Genesys
- Product
- Genesys Cloud CX Architect
- Subsystem
- in-queue flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- In-queue flows overview — Genesys · tier 2 current vendor documentation · In-queue flows overview: email and message limits
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-inqueue-30-limit. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-inqueue-30-limit
BibTeX
@misc{warmtransfer-claim-genesys-cloud-routing-inqueue-30-limit,
title = {Genesys Cloud CX routing and Architect flows: source note genesys-cloud-routing-inqueue-30-limit},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-routing-inqueue-30-limit},
note = {Source note genesys-cloud-routing-inqueue-30-limit, checked 2026-09-24}
}